Terms of Service

Last Updated: 14 April, 2026

FraiOS ("Service") is a cloud platform made available by Frontier Firm Technologies ehf. ("us", "we", or "Company"). By accessing and/or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" will mean the entity you represent.

If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Service.

1. Amendments to These Terms

We reserve the right to amend these Terms from time to time. If we make changes, we will notify you by revising the date at the top of these Terms and, in some cases, may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

We encourage you to review the Terms whenever you access the Service or otherwise interact with us to stay informed about our practices and your rights.

2. Conduct

2.1 Fair Use of the Service

The Service is provided as a cloud platform. You agree to use the Service in accordance with any applicable laws, regulations, and these Terms.

You agree not to engage in activities that may negatively impact other users of the Service or the Company's infrastructure.

2.2 Registration Obligations

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by the registration form; and (b) maintain and promptly update the registration data to keep it true, accurate, current, and complete.

2.3 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

3. Content

3.1 Price Controls

The Company reserves the right to change pricing at any time. All changes in pricing will take effect upon posting of the change. Your continued use of the Service following such changes constitutes your acceptance of the new pricing.

3.2 Third-party Content

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

3.3 Service Content

You acknowledge that all information, data, text, software, photographs, graphics, messages, tags, and other materials accessible through the Service, whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such content originated.

4. Payments

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where applicable, you shall be responsible for payment of all such taxes, levies, or duties.

You agree to pay any applicable fees as described on the Service in connection with such services selected by you. The Company reserves the right to change its fees and billing methods at any time, effective thirty (30) days after notice to you.

5. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. Modifications to the Service

The Company reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time. You agree that the Company shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

7. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both Iceland and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of the Company.

8. Trade Marks

FraiOS, the FraiOS logo, and other Company graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks, or trade dress of the Company. The Company's trademarks and trade dress may not be used in connection with any product or service that is not the Company's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

12. Data Processing

12.1 Pseudonymous Access Data/Logs

We process pseudonymous access data/logs. The legal basis for this processing is our legitimate interest in providing the Service and ensuring network and information security.

12.2 Confidentiality

The Company shall treat all data provided by you as confidential and shall not disclose it to any third party except as required by law or as necessary to provide the Service.

12.3 Whisper Authorities

The Company shall not disclose any data to any authority unless required by law. In such cases, the Company shall notify you of any such request unless prohibited from doing so by law.

12.4 Priority

In the event of a conflict between these Terms and any other agreement between you and the Company, these Terms shall take priority unless otherwise expressly agreed in writing.

12.5 Data Breach Notification

In the event of a data breach, the Company shall notify you without undue delay and in any event within 72 hours of becoming aware of the breach.

12.6 Sub-processors

The Company may engage sub-processors to process data on your behalf. The Company shall inform you of any intended changes concerning the addition or replacement of sub-processors, giving you the opportunity to object to such changes.

12.7 Inspection and Audits

The Company shall make available to you all information necessary to demonstrate compliance with these Terms and allow for and contribute to audits, including inspections, conducted by you or another auditor mandated by you.

12.8 Transfer to Third Countries

The Company shall not transfer any data to a third country without appropriate safeguards. The Company shall ensure that all such transfers comply with applicable data protection legislation.

12.9 Retention and Deletion of Data

The Company shall retain data only for so long as is necessary for the purposes for which it was collected. Upon termination of these Terms, the Company shall delete or return all data to you.

12.10 Audit Rights

You shall have the right to audit the Company's compliance with these Terms. The Company shall cooperate with any such audit and provide all necessary information and access.

12.11 Business and Deletion of Data

Upon termination of the Service agreement, the Company shall delete all personal data processed on your behalf, unless retention is required by applicable law.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Iceland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.